We're here and we're
listening. . .
The Low Carb Connoisseur
is dedicated to helping the low carb,
sugar-free dieter obtain the highest quality and best selection
of products available. We are constantly seeking feedback from
our customers in order to make available any new found low carb,
sugar free products that our customers may be searching for. We
encourage you to contact us
and let us know of any low carb or
sugar free item you have been searching for!
Return Policy:
Any unopened products may be returned for a refund with
prior approval. Please ship to: 1208 North Main Street, Anderson SC 29621.
Any used product may at the discretion of the Low Carb Connoisseur be
returned for a store credit.
Packages, or products that are refused, returned without prior approval or
mis-addressed will be subject to a 25% restocking fee. Under no circumstances
will shipping costs be refunded.
Shipping Information:
Shipping Charges are determined by total weight of the order, destination zip code and speed of delivery desired. You may view your shipping options before your final checkout.
Transit time does not include the day the order is placed, nor does it include Saturdays, Sundays, or Holidays.
We do NOT request or require a signature for UPS deliveries, but we cannot force the driver to leave the package if no one is home. If you live in a relatively low crime area and the risk is small, the driver will usually leave the package at your door or other safe area, but it is solely up to your UPS driver's discretion whether or not to require a signature. This also applies to any special shipping instructions that you have asked us to include on your shipping label.
UPS does not deliver on weekends or holidays. Do not include these days when estimating your expected delivery date.
We will charge you a $10 fee for shipments that are either re-routed after leaving our warehouse or are incorrectly addressed due to customer's error. Shipping labels are generated directly from the shipping information you have entered. If you provide us an incorrect zip code or other addressing error e.g. incorrect or missing apartment number, you will be charged the $10 fee since the shipping company will charge us a fee for this correction
We ship all international shipments through UPS. Any duties, taxes or any type
of extra charges on international shipments are the responsibility of the
customer.
ATTENTION International Customers!
Any Taxes, Import or excise taxes or fees
and/or restrictions and limitations imposed on international orders are the
responsibility of the customer. You are responsible for knowing the custom
requirements of your country. Do not order anything that will not pass through
your country's customs.
South Carolina residents will be charged an additional 5% sales tax.
To Order By Check Mail your written order, including all size, quantity and flavor
information and a check for the total including shipping charges to:
The Low Carb Connoisseur 1208 North Main Street, Anderson, SC 29621
You can reach The Low Carb Connoisseur as follows:
By U.S. Telephone:
Monday Thru Friday 10:30AM-6:30PM EST
1-864-224-0296
1-888-339-2477
By Mail: The Low Carb Connoisseur
1208 North Main Street
Anderson, SC 29621
USA info@low-carb.com
Privacy Statement for Low-Carb Connoisseur
Low-Carb Connoisseur has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: Low-Carb Connoisseur .
Our site's registration form requires users to give us contact information (like their name and email address). The customer's contact information is used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
This site contains links to other sites. Low-Carb Connoisseur is not responsible for the privacy practices or the content of such Web sites.
Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders to our customers. The customer's contact information is used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services.
Public Forums
This site makes chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
Choice/Opt-Out
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.
If you have any questions about this privacy statement, the
practices of this site, or your dealings with this Web site,
you can contact
Low-Carb Connoisseur, A Division of The Connoisseur.CC, Ltd
1208 North Main Street
Anderson, SC 29621
info@low-carb.com
Customer Service
is our Top Priority! See what our
Customers have to say about us...
Rating:
Excellent
Comments:
It's so nice to be able to log onto the internet and get the products I need for my
low-carb lifestyle without the hassle of going to store after store trying to find
products that fit my diet.
Rating:
Excellent
Comments:
The products that they offer are wonderful. It is nice to be able to order them from
one place. Glenda was very helpful when I talked with her about popular products and
recommendations. I learned that they verify the nutritional content of suspect products
which is a wonderful service and could be touted on their website. It would be nice
to have the ability to place orders for back ordered products through the website.
Rating: Excellent
Comments: I
feel that the Low-Carb Connoisseur is an excellent source for anyone searching for
quality low-carb items. I can't find half the things your website sells in my local
stores, so your site has been a veritable life-link to some of those products that
I need and can't find anywhere else - espcially Atkins shakes and bars. And it's so
easy to order!! I don't have to leave the comfort of my own home! Thank you for such
a great site!!!
Rating: Good
Comments: Great
delivery service. Prices good. Happy to keep doing business with Low Carb.
Rating: Excellent
Comments: Good
selection, good service - better than several sites I have ordered from. Had my order
within a few days - not weeks as some sites have done!
Rating: Excellent
Comments: I
was very pleased with the selection and service. My order arrived promptly and was
well packaged. I will definitely order from them again.
Rating: Excellent
Comments: Great
products. Great prices. Order filled/shipped quickly. Can't ask for a better
experience.
Rating: Excellent
Comments: I
was pleasantly suprised with the short turn around time on my order. I have used
and enjoyed the products and will shop there again. Thank you.
Rating: Excellent
Comments: Although
one item was left off my order, they handled it well and I will definitely will be
ordering again. Great product line.
Rating: Excellent
Comments: Service
and product quality was excellent and exceeded my expectations. The low carb tortillas
were outstanding and I anticipate I will order again as there is no product that
matches this quality in supermarkets in my area.
Rating: Excellent
Comments: My
order with Low-Carb was entirely satisfactory. As a matter of fact, I was charged
less on shipping because the shipper realized that the cost was less and the
delivery time was the same within the same State. Everything was delivered in
a very timely manner and the order was properly filled.
Rating: Excellent
Comments:
Low-Carb Connoisseur was a real pleasure to do business with. They were informative,
have an incredible selection of products which I need and quick service. I would
highly recommend them to anyone.
Rating: Excellent
Comments: Everything
arrived in good condition. Everything was in stock that I wanted. I got the order
quickly -- what more can one ask for???!!!
Rating: Excellent
Comments: A
great site to order lo-carb items!
Rating: Excellent
Comments: I
received my order just 2 days after I placed it on-line-wonderful. I will be
ordering again!!
Rating: Excellent
Comments: A
great online store.
Rating: Excellent
Comments: Got
my order quickly and I'm very happy with the products! I'll be back for more!
Rating: Excellent
Comments: I
always receive my order in 2-3 days, which is faster than any other site I have
ordered from. I am very pleased with them and love the selection of products
they offer.
Rating: Excellent
Comments: the
order arrived in just a few days despite bad weather
Rating: Excellent
Comments: I
ordered from them twice so far. I have had no problems. I will continue to order
from them as long as I am on this Atkins diet.
Rating: Excellent
Comments: I
was very impressed with the ease of ordering. I called to check on an order that
hadn't arrived and the person I spoke with was extremely polite, gave me the
information I needed and corrected the problem. I appreciate not only having
quality, but also courteous people to deal with.
Rating: Excellent
Comments: I
really appreciate the mixed cases. Thanks!
Rating: Excellent
Comments:
When my order came, one of the items I ordered wasn't in the package (and wasn't
listed as a 'ship later' item.) I e-mailed them about the problem and it was taken
care of immediately. I will definitely do business with them again and again.
They have a great selection of low carb items.
Rating: Excellent
Comments: I
started using Low-Carb Connoisseur to purchase gifts for my father who was following
a low carb eating plan. I used the 800 number and personally spoke to a
representative. She was very helpful in helping me pick out selections. I
have started eating the low carb way myself and do my ordering online but
I always remember the "smiling" voice I spoke with and still feel very
comfortable ordering. I am very happy with the selection and the ease of
ordering online. I have recommended this site to many friends. Keep up
the good work!
Rating: Good
Comments: They
were out of some of the things that I wanted to order, although I must say, they were
prompt in sending my order out. I ordered from another lo carb merchant and they have
not been as good. I would definitely order from them again in the future. I just hope
that they can restock the Darrel Lea bars and the Splenda tablets real soon.
Rating: Excellent
Comments: Loved
their stuff.. the website is easy to navigate and order from. I will definatly use
them and recommend them to my low carb friends. Thank you...
Rating: Excellent
Comments: One
item was back-ordered - received it the very next day. First delivery in 4 days,
back-order on the fifth. Great service.
Rating: Excellent
Comments: The
fastest delivery I have seen yet via the internet!
Rating: Excellent
Comments: I
thought that it was great finding everything for low-carb dieting in one,
convenient place. It was great.
Rating: Excellent
Comments: The
quality of treatment by Low Carb Connoisseur was excellent. I was disappointed in
the quality and taste of the product that I got but do not put that against LCC but
against that particular producer. LCC had the best prices around and there service
has been supperior to other online sales i have tried
Rating: Excellent
Comments:
Incredibly fast shipment. Excellent products. I have told many of my friends who
also follow low-carb eating about this website. I have never tasted macademia
nuts as delicious as those from this store (not even those we purchased in
Hawaii).
Rating: Excellent
Comments: This
company continues to amaze me with their professionalism and promptness. They are the
ONLY place that I order low carb products from!
Rating: Excellent
Comments: I
AM EXTREMELY SATISFIED WITH THE LOW-CARB CONNOISSEUR. MY ORDERS HAVE BEEN SHIPPED
QUICKLY AND COMPLETELY. THE PRODUCTS ARE OF THE FINEST QUALITY AND I HAVE ENJOYED
EVERYTHING I HAVE ORDERED. THIS IS A GREAT WAY TO FIND LOW CARB PRODUCTS THAT
WOULD NOT ORDINARILY BE AVAILABLE IN LOCAL FOOD STORES. I INTEND TO CONTINUE TO
ORDER PRODUCTS FROM THIS WEB SITE BECAUSE OF THE SERVICE AND QUALITY. kEEP UP
THE GOOD WORK!
Rating: Good
Comments:
I find it easier to shop at home from a catalog, then place my order on-line.
I am impressed that when I mistakenly included something in my order, and tried
to email my mistake - got an message saying it did not go through, I still got a
reply very quickly back from Low-Carb acknowledging my message. Food was good -
a little pricey but so are FAT clothes and, too late, I gave all mine away!!!
Rating: Excellent
Comments: Keep
up the good work!!
Rating: Good
Comments: A
good source for low-carbohydrate diet foods; prices were reasonable, and I got the
order within a week.
Rating: Excellent
Comments: Fast
service and great prices! I'm impressed. Thank you!
Rating: Excellent
Comments: I was
very happy to be able to order the Atkins Bars over the internet and on sale too!!!
The bars came so quickly and my order was perfect. Thanks again.
Rating: Excellent
Comments: Service
was efficient and the order arrived in good condition. I would recommend them to
others. I would wish that the delivery would have been quicker but since I am in
Canada I doubt that is within their control. I imagine the delay was in customs.
Rating: Excellent
Comments: I
had my product in 3-4 days and it was very well packaged. I was completely
satisfied with my order.
Rating: Excellent
Comments:
Everything arrives promptly and in good condition.
Rating: Excellent
Comments: Low-carb
connoiseeur is a life-saver! They have the items I need for my LC way of life. Of
cource, I'd like to have lower prices. But, they have what I want with execellent
service and I'm pleased.
Rating: Excellent
Comments: An
excellent site. Super fast shipping! Lots of items, use the index feature to see
them all quickly.
Rating: Excellent
Comments: This
was my second order. Everything arrived quicker than I expected, and the order
was complete. Highly recommended.
Rating: Good
Comments:
products are tasty !
Rating: Good
Comments: I
was very pleased not only with the product but the manner in which it was
shipped.
Rating: Excellent
Comments:
There was one small problem, but was recified immediately... Iam very Happy with
there products and service.I would not hesitate to reccomend them.
Rating: Excellent
Comments: I
have ordered three times with the Low-Carb Connoisseur. Each time, the order
arrived in perfect condition, MUCH faster than I expected.
Rating: Excellent
Comments: I
WILL CONTINUE TO ORDER FROM LOW CARB. CON. I HAVE GIVEN THIS ADDRESS TO OTHERS
ALREADY. EVERYTHING GREAT.
Prefer to order by phone? Call Low Carb Connoisseur Toll Free at 1-888-339-2477
All orders have a $10.00 minimum requirement.
Please add ice packs to your "low carb" chocolate and bread order to protect it from Summer Heat. Please look at the shipping map (see link below) and choose 2nd Day Air as your shipping method if you are more than 2 days away on the UPS Map.
LOW CARB CONNOISSEUR IS NOT RESPONSIBLE FOR MELTED CHOCOLATE, IF YOU DO NOT INCLUDE WARM WEATHER PACKAGING IN YOUR ORDER, OR FAIL TO CHOOSE 2ND DAY AIR SHIPPING, WHEN YOUR DELIVERY AREA IS OUTSIDE OUR 2 DAY GROUND DELIVERY ZONE.
IT IS YOUR RESPONSIBILTY TO LOOK AT OUR UPS MAP AN DETERMINE WHETHER OR NOT YOU SHOULD CHOOSE 2ND DAY AIR SHIPPING. LOW CARB CONNOISSEUR MAY AT THEIR DISCRETION ADD AND CHARGE YOU FOR WARM WEATHER PACKAGING FOR YOUR LOW CARB PRODUCT ORDER.
Low Carb Connoisseur is proud to offer Atkins Diet products, as well as all your other favorite low carbohydrate brands, such as Keto Life Services, CarbSense, and Dixie Carb Counters. What Atkins Diet or Low Carb Diet products are you looking for? Feel free to email us and tell us what low carb products you want us to carry! We love to ship to International destinations and Military Addresses!lowcarb@carol.net
